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Frequently Asked Questions
Where can I get a new Health Card?

You will need a new health card if yours has been lost or damaged, or has an expiry date on it, or if you have received notification from the Ontario Ministry of Health that it must be replaced.

If it is a green photo card, telephone 416-314-5518; give the requested information and a replacement card will be mailed to you.

If you have lost the red and white card or the green photo card, go to the Kingston Office of the Ministry of Health at 1055 Princess Street Suite 401 Kingston, ON, K7L 5A9. Or call 613-546-3811 or switchboard 613-545-0656.

You will need to take three original documents with you, one from each of the following categories:
  • Proof of Canadian Citizenship or Immigration Status: examples include a Canadian birth certificate or passport. Baptismal certificates will not be accepted.
  • Proof of Residence in Ontario: something with your name and current home address. Examples would include a driver's licence, bank account statement, utility bill, insurance policy, Old Age Security or Canada Pension Plan statement, etc...
  • Proof of Identity: an original document which shows your name and signature, for instance, your social insurance card, an employee ID, credit card or bank card, passport, library card, Old Age Security Card, Ministry of Natural Resources Outdoors card, etc.

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2008 John Gerretsen, MPP; All Rights Reserved.